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Industry

E-commerce software for operations, not just the storefront

Most e-commerce pain sits behind the checkout: pricing rules, stock allocation, returns and the reconciliation nobody demos.

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Ergebnisse

Fewer oversells and manual fixes
Faster dispatch per order
Pricing and promotion under control
Returns processed without spreadsheets

Industry

Typische Einsätze

Operations layer

Order management sitting above one or more storefronts.

Catalogue and pricing

PIM-style product data with rule-based pricing.

Fulfilment

Warehouse, carrier and returns flows.

Unsere Leistungen

Order management
Product data and enrichment
Promotion and pricing rules
Returns and refunds
Channel and marketplace management

Integrationen

ShopifyWooCommerceMagentoMarketplacesERPCarriers

Welche Probleme das löst

Stock and orders out of step across channels

One owning system per entity with reserved-aware stock stops overselling across storefront, marketplace and B2B.

Manual work per order

Automated order intake, validation and fulfilment triggers remove routine handling and the errors that come with it.

Returns break the numbers

Reverse logistics modelled properly so stock, refunds and accounting agree.

Architektur und Schnittstellen

Event-driven stock updates rather than nightly batches.
Idempotent order intake safe against duplicate webhooks.
Pricing calculated by the owning system, never re-implemented per channel.
Peak-load testing before commercial season.

So läuft die Umsetzung

01
Channel and catalogue map
Where products, prices and stock are mastered, per channel.
02
Order lifecycle
Order, payment, shipment, partial delivery, return and credit note mapped end to end.
03
Automation first on volume
The highest-volume flows automated first; rare exceptions stay manual on purpose.
04
Reconciliation
Daily checks across storefront, payment provider and ERP.

Realistischer Zeitplan

Weeks 1–2

Channel and order mapping.

Weeks 3–8

Stock, price and order automation live.

Weeks 9–14

Returns, reconciliation and additional channels.

Was den Preis bestimmt

Number of sales channels

Each marketplace or storefront adds its own API behaviour and reconciliation.

B2B pricing

Contract pricing, units and tax rules add substantially more scope than consumer catalogues.

Fulfilment complexity

Multi-warehouse, dropship and partial shipments each add logic.

Wo Projekte scheitern

Go-live in peak season

Cut-over scheduled away from commercial peaks with a rehearsed rollback.

Silent integration failures

Queue and failure alerting with a named owner and a daily reconciliation report.

FAQ

Häufige Fragen

Should we replatform?+

Usually not. Most problems we see are operational layers missing around a perfectly adequate storefront.

Can you handle multi-country?+

Yes, including tax, currency and fulfilment rules per market.

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