Use case
Let dealers order at their own price, at any hour
Dealers order when it suits them, not when your office is open. Every hour of that gap is revenue delayed and a phone call queued for the morning.
Outcomes
- Orders placed outside office hours
- Correct prices without manual checking
- Fewer status calls
- Higher order frequency
Use case
Where it is used
Reordering
History-based reordering in a few clicks.
Allocations
Fair distribution of constrained stock.
Documents
Invoices and delivery notes self-served.
What we deliver
- Dealer accounts and roles
- Contract pricing from the ERP
- Allocation rules
- Order tracking
- Document access
Problems this solves
Dealer orders arrive by email
Self-service ordering with contract pricing and live availability removes re-keying and the errors with it.
Price lists out of date
Dealer pricing published from one source with effective dates and no local copies.
Constant status calls
Order status, shipments and invoices visible without contacting your team.
How delivery runs
- 01
Observe the current process
We watch the work as it is actually done, including the workarounds, before proposing anything.
- 02
Scope the first slice
One workflow, one team, one measurable target — chosen because it carries the most manual effort.
- 03
Build and pilot
Working software in a pilot group within weeks, running alongside the current process until the numbers agree.
- 04
Roll out and switch off
Migration, training and a dated switch-off of the old route, so two processes do not run forever.
Realistic timeline
Weeks 1–3
Segmentation, pricing and access rules.
Weeks 4–10
Catalogue, ordering and status for a pilot dealer group.
Weeks 11–16
Claims, reporting and network rollout.
What moves the price
Pricing complexity
Tiered, volume and contract pricing with exceptions is the largest single area.
Market scope
Multi-language, multi-currency and tax rules per market add scope.
Claims handling
Warranty and returns submission adds a full approval workflow.
Where projects go wrong
Automating the workaround
Rules are agreed with the people who handle today's exceptions, so we encode the correct process rather than the historic patch.
Adoption stalls
Rollout has named owners and measured usage per team; software nobody uses moves cost instead of removing it.
FAQ
Questions buyers ask
Can pricing differ per dealer?+
Yes, sourced live from your ERP so it cannot drift.
Can dealers have multiple users?+
Yes, with roles and approval limits inside each dealer.
Related pages
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Avenryx Systems