Solution
Orders in by email, PDF or EDI — into your ERP without re-typing
A person reading an emailed order and typing it into an ERP is the most expensive keyboard work in most distributors. It is also the most automatable.
Outcomes
- Order handling time cut dramatically
- Fewer entry errors and credit notes
- Orders processed outside office hours
- Staff moved to exceptions and service
Solution
Where it is used
Email and PDF orders
Extracted, matched to products and validated against price.
EDI onboarding
Trading partner formats mapped into your model.
Exception workflow
Only the unclear lines reach a human.
What we deliver
- Document extraction and product matching
- Price and stock validation
- Customer-specific rules
- Exception queue with one-click correction
- ERP posting with full audit
Problems this solves
Orders arrive in five formats
Email, PDF, EDI, portal and phone. A single intake pipeline normalises them into one order record with the source retained for audit.
Re-keying causes the errors
Manual entry into the ERP is where wrong quantities and wrong prices enter. Automated intake with exception review removes the routine typing.
No visibility on stuck orders
A queue with ageing and owner makes exceptions visible instead of them living in someone's inbox.
How delivery runs
- 01
Order taxonomy
Classify real historic orders to see which formats and exceptions actually occur and in what volume.
- 02
Intake and parsing
Build intake for the highest-volume formats first; low-volume exotic cases stay manual on purpose.
- 03
Validation rules
Price, credit limit, stock, delivery window and customer-specific conditions checked before the order is created.
- 04
Exception workbench
Anything that fails validation lands in a review screen with the original document alongside.
Realistic timeline
Weeks 1–2
Order analysis and rules.
Weeks 3–7
Intake, validation and exception workbench for the main formats.
Weeks 8–12
ERP write-back, monitoring and gradual volume ramp.
What moves the price
Document variability
Ten customers with ten PDF layouts is mostly parsing work; a stable EDI flow is far cheaper.
Validation depth
Simple field checks are quick; pricing agreements and credit rules touch the ERP and take longer.
Volume and SLA
Near-real-time processing with retries and monitoring costs more than an hourly batch.
Where projects go wrong
Automating a broken process
Rules are agreed with the people who currently handle exceptions, so the automation encodes the correct process rather than the current workaround.
Silent failures
Every automated order is reconciled against the ERP daily, with alerting on gaps.
FAQ
Questions buyers ask
What accuracy is realistic?+
For recurring customers with stable formats, very high — and everything below the confidence threshold goes to a human, so errors do not reach the ERP.
Do our customers need to change anything?+
No. That is the point — they keep sending orders the way they always have.
You already have the idea. Let's define what comes next.
Available in 12 languages
Avenryx Systems