guides
What a discovery phase produces, and why it is yours
Discovery is the cheapest place to be wrong. Changing a diagram costs an hour; changing a live integration costs a month.
Outcomes
- Stakeholder interviews and current-process mapping
- Requirements with acceptance criteria
- Solution architecture and integration map
- Risk register including compliance obligations
- Phased delivery plan with budget per phase
- A written recommendation, including not building
Problems this solves
Estimates without evidence
Discovery replaces a guess with a scope, a risk list and a band derived from the actual workflow.
Hidden integration surprises
System access, data quality and third-party limits are checked before a build is committed to.
Unclear success criteria
The operational target the project is justified on is written down and agreed.
How delivery runs
- 01
Interviews
The people doing the work daily, not only the sponsors.
- 02
System and data review
Integrations, data quality, hosting and current pain points.
- 03
Scope and plan
Phased plan with the first usable release identified explicitly.
- 04
Estimate band
A defensible range with the assumptions and exclusions written out.
Realistic timeline
Week 1
Interviews and system review.
Week 2
Scope, risks, plan and band.
What moves the price
Number of workflows
Each process area adds interviews and documentation.
System access delays
Waiting for credentials is a common reason discovery stretches.
Deliverable format
A working memo costs less than a tender-ready specification.
Where projects go wrong
Discovery that never ends
Time-boxed to one or two weeks; open questions become risks with owners, not reasons to continue analysing.
Output nobody can act on
Discovery ends with a first phase scoped tightly enough to start, with us or anyone else.
FAQ
Questions buyers ask
Do we have to continue with you afterwards?+
No. The output is yours and can be taken to any supplier. We deduct the fee if you continue with us.
How long does it take?+
Two to three weeks for most projects; longer only for multi-country or heavily regulated scope.
Related pages
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