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Service

Mobile apps for field teams, customers and internal operations

The interesting part of a business app is rarely the interface. It is what happens when the signal drops in a basement, when a photo has to be proof, and when the office system needs the data before the engineer gets back to the van.

Outcomes

  • Work captured where it happens, not re-typed later
  • Proof of work with photos, signatures and timestamps
  • Same-day invoicing instead of same-week
  • One codebase across iOS and Android where it makes sense

Service

Where it is used

Field service app

Dispatch, job steps, parts, photos and sign-off, working offline.

Customer app

Orders, status, documents and support in the customer's pocket.

Warehouse app

Barcode scanning for picking, packing and stock counts.

What we deliver

  • Native iOS and Android engineering
  • Cross-platform delivery where lifecycle cost favours it
  • Offline-first data synchronisation
  • Camera, GPS, scanning and Bluetooth hardware
  • App Store and Play Store release management
  • Mobile device management and enterprise distribution

Who this is for

  • Field, service and logistics teams that need to capture work away from a desk, often without signal
  • Businesses whose customers check status, book or reorder more often than they call
  • Operations already using consumer messaging apps as an unofficial workflow tool

When this is the wrong choice

  • Content that a responsive web application serves perfectly well — an app store listing adds cost and review delays for nothing
  • Internal tools used only at a desk

Problems this solves

Paper comes back late and illegible

Job sheets photographed and emailed create a two-day lag between work done and work invoiced.

No signal, no system

Basements, sites and rural routes lose connectivity. An app that requires a connection simply is not used.

Evidence disputes

Without timestamped photos and signatures, damage and delivery disputes are decided by whoever argues hardest.

Architecture and integration

  • Local-first data with a sync queue and explicit conflict rules, so a lost connection never loses a job.
  • One cross-platform codebase unless a hardware need — advanced camera, BLE, background location — justifies native modules.
  • Push notifications tied to workflow events rather than marketing, so alerts stay trusted.
  • Over-the-air updates for content and logic changes that do not require a store review cycle.

How delivery runs

  1. 01

    Field shadowing

    We follow a real shift before designing. Glove use, one-handed operation and screen glare change the design more than any workshop.

  2. 02

    Offline model first

    We define what is cached, what queues and what happens on conflict before any screen is built.

  3. 03

    Device testing

    Tested on the hardware your team actually carries, including the older Android handsets nobody mentions.

  4. 04

    Store release

    We handle App Store and Play submission, review responses and phased rollout under your own developer accounts.

Realistic timeline

Weeks 1–2

Field study, flows, offline model.

Weeks 3–10

Build with fortnightly test builds on real devices.

Weeks 10–14

Store submission, pilot crew rollout, fixes from real use.

Build or buy

Buy something existing when

  • A standard field-service product covers your job types with light configuration
  • You have fewer than about ten field users and no unusual process

Build custom when

  • Your job types, pricing or compliance evidence do not fit a template
  • The app must write straight into your own ERP or job system
  • Per-user licensing across a large field team exceeds a build within two to three years

What moves the price

Offline depth

Read-only caching is modest. Full offline create-and-edit with conflict resolution is a significant share of the build.

Device hardware use

Barcode scanning, BLE, background location and camera pipelines each add integration and testing.

Platform count

iOS plus Android plus a web back office is three release paths to test, not one.

Where projects go wrong

Designed for a desk

Dense forms fail with gloves in the rain. Field apps need large targets and few taps per job.

Store rejection surprises

Account setup, privacy declarations and login rules are handled up front, not the week of launch.

No pilot

A two-week pilot with one crew catches more than any amount of internal testing.

Indicative budget

from
€35,000
typical
€60,000 – €180,000

Two platforms typically add 40 to 70 percent over a single one.

FAQ

Questions buyers ask

Native or cross-platform?+

Cross-platform wins for form-driven business apps. Native wins where device performance, background processing or specialised hardware is central.

Do you handle store submission?+

Yes, including account setup, review responses and phased rollout.

You already have the idea. Let's define what comes next.

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mobile app development