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Solution
A dealer portal your network will actually log into
Dealers are customers with obligations. A portal that only takes orders misses the rest of the relationship: claims, targets, training and the assets they need to sell.
Resultaten
- Channel orders without manual handling
- Warranty claims processed to a clock
- Consistent pricing across the network
- Visibility of dealer performance
Solution
Waar het wordt gebruikt
Ordering
Dealer-specific pricing, allocations and lead times.
Warranty and claims
Structured submission, evidence upload and settlement tracking.
Enablement
Price lists, marketing assets and product training.
Wat we leveren
- Dealer hierarchy and permissions
- Allocation and quota rules
- Claims workflow
- Target and performance dashboards
- Asset library
Voor wie dit is
- Manufacturers supporting a dealer network with ordering, warranty and marketing needs
Wanneer dit niet de juiste keuze is
- Direct-to-consumer brands with no intermediary network
Welke problemen dit oplost
Dealer ordering by email
Manual entry of dealer orders with dealer-specific terms is slow and error-prone.
Warranty claims on paper
Claims and parts returns handled by spreadsheet create disputes and delay.
Inconsistent brand assets
Dealers use outdated price lists and imagery because nothing distributes the current set.
Architectuur en koppelingen
- Dealer hierarchy with territory, tier and credit rules.
- Warranty and claim workflow with evidence capture and status visibility.
- Asset and price list distribution with versioning and read receipts.
Waar projecten misgaan
Designing for head office only
Dealers adopt what makes their day easier; involve a few in the pilot.
FAQ
Veelgestelde vragen
Can dealers have multiple users?+
Yes, with role-based permissions and approval chains inside each dealer.
Can we run different terms per region?+
Yes — pricing, allocation and claim rules are configurable per market.
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