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Use case

Let dealers order at their own price, at any hour

Dealers order when it suits them, not when your office is open. Every hour of that gap is revenue delayed and a phone call queued for the morning.

Outcomes

  • Orders placed outside office hours
  • Correct prices without manual checking
  • Fewer status calls
  • Higher order frequency

Use case

Where it is used

Reordering

History-based reordering in a few clicks.

Allocations

Fair distribution of constrained stock.

Documents

Invoices and delivery notes self-served.

What we deliver

  • Dealer accounts and roles
  • Contract pricing from the ERP
  • Allocation rules
  • Order tracking
  • Document access

Problems this solves

Dealer orders arrive by email

Self-service ordering with contract pricing and live availability removes re-keying and the errors with it.

Price lists out of date

Dealer pricing published from one source with effective dates and no local copies.

Constant status calls

Order status, shipments and invoices visible without contacting your team.

How delivery runs

  1. 01

    Observe the current process

    We watch the work as it is actually done, including the workarounds, before proposing anything.

  2. 02

    Scope the first slice

    One workflow, one team, one measurable target — chosen because it carries the most manual effort.

  3. 03

    Build and pilot

    Working software in a pilot group within weeks, running alongside the current process until the numbers agree.

  4. 04

    Roll out and switch off

    Migration, training and a dated switch-off of the old route, so two processes do not run forever.

Realistic timeline

Weeks 1–3

Segmentation, pricing and access rules.

Weeks 4–10

Catalogue, ordering and status for a pilot dealer group.

Weeks 11–16

Claims, reporting and network rollout.

What moves the price

Pricing complexity

Tiered, volume and contract pricing with exceptions is the largest single area.

Market scope

Multi-language, multi-currency and tax rules per market add scope.

Claims handling

Warranty and returns submission adds a full approval workflow.

Where projects go wrong

Automating the workaround

Rules are agreed with the people who handle today's exceptions, so we encode the correct process rather than the historic patch.

Adoption stalls

Rollout has named owners and measured usage per team; software nobody uses moves cost instead of removing it.

FAQ

Questions buyers ask

Can pricing differ per dealer?+

Yes, sourced live from your ERP so it cannot drift.

Can dealers have multiple users?+

Yes, with roles and approval limits inside each dealer.

You already have the idea. Let's define what comes next.

Available in 12 languages

dealer ordering portal