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Solution

Dispatch, mobile jobs and proof of work

The gap between finishing a job and invoicing it is where field businesses lose money. Closing that gap is usually worth more than any scheduling optimisation.

Outcomes

  • Same-day invoicing after job completion
  • Evidence attached to every visit
  • More jobs per engineer per day
  • Paper job sheets eliminated

Solution

Where it is used

Planned maintenance

Contracts, schedules and compliance certificates.

Reactive callouts

Dispatch by skill, location and SLA.

Installations

Multi-visit jobs with parts and sign-off.

What we deliver

  • Scheduling and dispatch board
  • Offline-first mobile app
  • Parts, stock and van inventory
  • Photo, signature and form capture
  • Invoicing and SLA reporting

Integrations

AccountingERPMapping and routingIoT and telemetry

Who this is for

  • Companies dispatching engineers or crews with jobs, parts and evidence to track
  • Operations invoicing days after the work because paperwork travels slowly

When this is the wrong choice

  • Teams with a handful of jobs a week and no parts or compliance requirements

Problems this solves

Dispatch by phone and whiteboard

Scheduling by memory wastes travel time and leaves gaps in the day.

Paperwork lag

Job sheets returning at the end of the week delay invoicing and dispute resolution.

Parts uncertainty

Van stock is unknown, so engineers arrive without the part and return a second time.

Architecture and integration

  • Offline-first mobile app with a sync queue for job updates, photos and signatures.
  • Dispatch board with skills, location and travel-time aware scheduling.
  • Van stock as a stock location, consumed on job completion.
  • Job completion triggering invoicing directly in the finance system.

What moves the price

Scheduling intelligence

Manual drag-and-drop dispatch is modest; automated optimisation is a specialist addition.

Evidence requirements

Photos, signatures, forms and certificates each add capture and storage logic.

Where projects go wrong

Ignoring the engineers

If the app adds taps to their day, they will fill it in badly at 5pm and the data is worthless.

FAQ

Questions buyers ask

Will it work without signal?+

Yes. The mobile app is offline-first and synchronises when connectivity returns.

Can engineers take payment on site?+

Yes, through integrated card or payment-link flows.

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field service software development