Pricing

What it costs to keep custom software alive

Software does not finish. Dependencies age, platforms change, and the business asks for things it could not imagine before using the system. Budgeting for that is a planning decision, not a surprise.

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Outcomes

A predictable annual figure
Clear SLA tiers and response times
Security patching handled continuously
Capacity reserved for improvement, not just fixes

Pricing

Where it is used

Essential support

Security patching, uptime and bug fixes — from €1,500 per month.

Support plus evolution

Maintenance with a monthly development allocation — €4,000 to €12,000 per month.

Dedicated ownership

A named team continuously improving the product.

What we deliver

System size and integration count
Required response and resolution times
Compliance and audit obligations
Rate of business change
Infrastructure and licence costs

FAQ

Questions buyers ask

What percentage should we budget?+

12 to 20 percent of build cost per year is the usual planning figure for an actively used system.

Can we support it ourselves?+

Yes. You own the code and we provide a documented handover — several clients take it in-house after a year.

What Happens After Launch Software Maintenance and Support Models

You already have the idea. Let's define what comes next.