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Industry
E-commerce software for operations, not just the storefront
Most e-commerce pain sits behind the checkout: pricing rules, stock allocation, returns and the reconciliation nobody demos.
Resultat
- Fewer oversells and manual fixes
- Faster dispatch per order
- Pricing and promotion under control
- Returns processed without spreadsheets
Industry
Användningsområden
Operations layer
Order management sitting above one or more storefronts.
Catalogue and pricing
PIM-style product data with rule-based pricing.
Fulfilment
Warehouse, carrier and returns flows.
Det här levererar vi
- Order management
- Product data and enrichment
- Promotion and pricing rules
- Returns and refunds
- Channel and marketplace management
Integrationer
Problems this solves
Stock and orders out of step across channels
One owning system per entity with reserved-aware stock stops overselling across storefront, marketplace and B2B.
Manual work per order
Automated order intake, validation and fulfilment triggers remove routine handling and the errors that come with it.
Returns break the numbers
Reverse logistics modelled properly so stock, refunds and accounting agree.
Architecture and integration
- Event-driven stock updates rather than nightly batches.
- Idempotent order intake safe against duplicate webhooks.
- Pricing calculated by the owning system, never re-implemented per channel.
- Peak-load testing before commercial season.
How delivery runs
- 01
Channel and catalogue map
Where products, prices and stock are mastered, per channel.
- 02
Order lifecycle
Order, payment, shipment, partial delivery, return and credit note mapped end to end.
- 03
Automation first on volume
The highest-volume flows automated first; rare exceptions stay manual on purpose.
- 04
Reconciliation
Daily checks across storefront, payment provider and ERP.
Realistic timeline
Weeks 1–2
Channel and order mapping.
Weeks 3–8
Stock, price and order automation live.
Weeks 9–14
Returns, reconciliation and additional channels.
What moves the price
Number of sales channels
Each marketplace or storefront adds its own API behaviour and reconciliation.
B2B pricing
Contract pricing, units and tax rules add substantially more scope than consumer catalogues.
Fulfilment complexity
Multi-warehouse, dropship and partial shipments each add logic.
Where projects go wrong
Go-live in peak season
Cut-over scheduled away from commercial peaks with a rehearsed rollback.
Silent integration failures
Queue and failure alerting with a named owner and a daily reconciliation report.
FAQ
Vanliga frågor
Should we replatform?+
Usually not. Most problems we see are operational layers missing around a perfectly adequate storefront.
Can you handle multi-country?+
Yes, including tax, currency and fulfilment rules per market.
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